After completing an IAFF training and submitting your post-course survey, your certificate of completion is issued through the IAFF Online Learning Center (LMS).

How to access your certificate

• Log in to the IAFF Online Learning Center at lms.iaff.org using your IAFF username and password.

• Navigate to your training transcript or dashboard to find completed courses.

• Locate the course and download or print your certificate of completion.

Certificate not showing up?

There are a few common reasons a certificate may not appear:

• The post-course survey has not yet been processed. Allow a few business days after submission.

• You may be logged in with the wrong account. Confirm you are using the same IAFF login you registered with.

• The training record may not yet have been entered by the host site for in-person trainings.

Still need help?

If your certificate is not available after allowing a few business days, contact the IAFF directly through the Contact Us form at iaff.org/contact-us. Select Education as the topic and include:

• Your full name

• The name of the training and approximate date attended

• The host location or organization