2020 ALTS and Human Relations Conference

Affiliate Leadership Training Summit/Human Relations Conference

January 19-22, 2020 • Lake Buena Vista, FL

With more than 100 workshops addressing a broad range of topics, five pre-conference events and 23 information sessions – as well as networking with other affiliate leaders across the United States and Canada – this conference will help you build the skills and expertise to be a more effective union leader.

You must obtain approval from your local president to attend the the 2020 Vincent J. Bollon Affiliate Leadership Training Summit (ALTS) and the Ernest A. “Buddy” Mass Human Relations Conference (HRC).

Registration is $495 per person. Pre-conference workshops are an additional $75.

FIREPAC Contribution:

Please make note of the following:

If you want FIREPAC credit for 2020, you must wait until January 1 to register. FIREPAC contributions made before January 1, 2020, will be applied to your 2019 contribution totals.

IAFF members may join the FIREPAC Chairman’s Council or FIREPAC Leadership Trust (U.S. and Canada) when registering. The FIREPAC option is available only to IAFF members. United States federal election law prohibits the solicitation of non-IAFF members.

Your decision to contribute via this FIREPAC option is purely voluntary and the amounts suggested to contribute to FIREPAC are merely guidelines. You are free to contribute more or less than the guidelines and you will not be favored or disadvantaged by reason of the amount of your contribution or decision not to contribute to FIREPAC.

  • Your personal, voluntary FIREPAC contribution by personal check or credit card of $500 or more provides you membership in the Leadership Trust, or $750 in the Chairman’s Council.
  • U.S. members who select one of the FIREPAC options to register must submit a personal check payable to IAFF FIREPAC or use a personal credit card. U.S. Members cannot use a union or corporate check/credit card or seek reimbursement for their contribution to FIREPAC.
  • One person cannot write a personal check or use a personal credit card to cover multiple registrants contributing to FIREPAC.

Please note that contributions to FIREPAC are not tax deductible and previous FIREPAC contributions and monthly deductions via FIREPAC Check-Off cannot be applied toward the FIREPAC registration option.

The standard registration fee for the Affiliate Leadership Training Summit/Human Relations Conference is $495.


Two Options for Making FIREPAC Contributions:

  1. FIREPAC Chairman’s Council
    IAFF members making a personal, voluntary contribution of $750 or more to FIREPAC will be enrolled in the FIREPAC Chairman’s Council and registered for the ALTS and HRC and can attend one pre-conference workshop. Registrants using the FIREPAC option will receive a Chairman’s Council pin and a special gift, along with recognition on the IAFF website. Registration must be submitted online or by mail.
  2. FIREPAC Leadership Trust
    IAFF members making a personal, voluntary contribution of $500 or more to FIREPAC will be enrolled in the FIREPAC Leadership Trust and registered for the ALTS and HRC and can attend one pre-conference workshop. Registrants using the FIREPAC option will receive a Leadership Trust pin and recognition on the IAFF website. Registration may be submitted online or by mail.


8:30 a.m.–4:30 p.m.DFSR TrainingDurango 1 & 2
3:00–5:00 p.m.Badge Pick-Up/Onsite Registration for Pre-Conference Workshops & 5K RunNorth Registration


7:00–8:30 a.m.Badge Pick-Up/Late Onsite Registration for Pre-Conference Workshops & 5K RunNorth Registration
7:15 a.m.Transportation to FIRE OPS 101 Train-the-Trainer (offsite)Coronado Ballroom Lobby
8:30 a.m.–3:30 p.m.DFSR TrainingDurango 1 & 2
Pre-Conference Workshops:
8:30 a.m.–12:30 p.m.FIRE OPS 101: Train-the-TrainerOffsite
8:30 a.m.–12:30 p.m.IAFF Human Relations Case Studies and Best PracticesYucatan
8:30 a.m.–4:30 p.m.Media Relations: Owning the News CycleCoronado D/E and F/G
8:30 a.m.–12:30 p.m.Mentoring the Next Generation of LeadershipCoronado H
8:30 a.m.–12:30 p.m.New Leadership Seminar: Maximizing IAFF ResourcesCoronado J
1:00–4:00 p.m.Exhibit Hall OpenCoronado Foyer
1:00–5:00 p.m.Badge Pick-Up/Onsite RegistrationNorth Registration


6:30–7:30 a.m.IAFF Recovery Meeting*Laredo
6:30–8:30 a.m.Union Strong 5K Fun RunCoronado Springs Property
7:00–8:30 a.m.BreakfastVeracruz B/C
7:00–9:00 a.m.Badge Pick-Up/Onsite RegistrationNorth Registration
8:00–9:15 a.m. &
11:30 a.m.–3:30 p.m.
Exhibit Hall Open, 9:15-11:30 a.m. closed for General SessionCoronado Ballroom Foyer
9:30–11:30 a.m.General Session &
Elected Human Relations Committee (ERHC) Nominations
Coronado K/L
11:30 a.m.–1:00 p.m.LunchVeracruz B/C
1:00–3:00 p.m.Workshop Session One Breakouts
3:00–3:30 p.m.Break
3:30–4:30 p.m.Information Sessions
5:00–6:15 p.m.IAFF Behavioral Health Support Group**Laredo
6:00–7:30 p.m.Welcome ReceptionVeracruz B/C


6:30–7:30 a.m.IAFF Recovery Meeting*Laredo
7:00–8:00 a.m.BreakfastVeracruz B/C
7:30 a.m.–4:00 p.m.EHRC VotingEl Paso 1/2
8:00–10:00 a.m.Workshop Session Two Breakouts
8:00 a.m.–2:00 p.m.Exhibit Hall OpenCoronado Foyer
10:00–10:30 a.m.Break
10:30 a.m.–12:30 p.m.Workshop Session Three Breakouts
12:30–2:00 p.m.LunchVeracruz B/C
2:00–4:00 p.m.Workshop Session Four Breakouts
5:00–6:15 p.m.IAFF Behavioral Health Support Group**Laredo


7:00–8:00 a.m.BreakfastVeracruz B/C
8:00–10:00 a.m.Workshop Session Five Breakouts
10:00–10:30 a.m.Break
10:30 a.m.–12:30 p.m.Workshop Session Six Breakouts

*IAFF Recovery Meeting
The IAFF Recovery Meeting is for any IAFF member coping with or in recovery from an alcohol or substance abuse problem. Formerly known as Friends of Bill, this peer-led meeting is intended to provide a supportive space for individuals to share their experience with other brothers and sisters interested in addiction recovery.

**IAFF Behavioral Health Support Group
The IAFF Behavioral Health Support Group is for IAFF members who may be coping with or in recovery from behavioral health challenges, including post-traumatic stress, depression, anxiety, sleep problems or challenging life stressors. This is NOT an information session on IAFF behavioral health programming, but is a safe space designed for members who would like to share their personal experience or give support to others. The group will be co-facilitated by a licensed mental health clinician and a seasoned IAFF peer support instructor. Discussion may explore signs and symptoms of emotional distress, how to cope with stigma, how to build resilience through self-care and options for receiving help.


FIRE OPS 101 (Train-the-Trainer) 
8:30 a.m.-12:30 p.m. | Offsite
Transportation at 7:15 a.m. & 7:30 a.m., Coronado Ballroom Lobby

FIRE OPS 101 is a unique event that teaches elected officials and community leaders about the risks and challenges involved in firefighting by exposing them to real fire ground scenarios. At FIRE OPS 101, participants suit up in protective gear, feel the heat of live fires, rescue victims and perform other duties that first responders do on the job. A FIRE OPS 101 event is one of the most effective ways an IAFF local can build relationships with elected officials, the media and management. This pre-conference event will teach you how to prepare for and run a successful and effective FIRE OPS 101 event in your community.
(Note: No PPE required.)

Human Relations Case Studies and Best Practices
8:30 a.m.-12:30 p.m. | Yucatan 1/2/3

UPDATED IAFF locals can be challenged by a wide range of human relations issues. This panel will review three locals’ human relations efforts over the past year, from what problems existed to how the locals identified key resources and actions to address these problems, and will also explore lessons learned and best practices in dealing with human relations challenges.

Media Relations: Owning the News Cycle
8:30 a.m.-4:30 p.m. | Coronado D/E & F/G

NEW Generating widespread media coverage for your local in a time of need can’t happen if you don’t have an ongoing plan that helps you build media relationships and credibility. Learn about tools and techniques to develop a program that generates regular media coverage and see real examples from locals around the country that have been successful in this endeavor. We will cover the planning process, building relationships with reporters, understanding the best tools to use to reach the appropriate media and capturing their attention to tell YOUR story. We will also discuss how to generate media for candidates and ballot issues during the 2020 election cycle.

Mentoring the Next Generation of Leadership
8:30 a.m.-12:30 p.m. | Coronado H

Thorough, planned training with gradually increasing responsibility is crucial to the development of new generations of union leadership. An effective mentorship program is also essential to the retention of new members, which includes a more diverse membership. This workshop will explore a variety of approaches and elements of an effective mentoring program to build the next generation of union leadership candidates.

New Leadership Seminar: Maximizing IAFF Resources
8:30 a.m.-12:30 p.m. | Coronado J

UPDATED Led by IAFF senior staff, this pre-conference seminar will provide essential information and an overview of IAFF resources. This session is ideal for affiliate leaders with up to two years of experience or seasoned veterans who wish to refresh their skills. Ample time will be provided for discussion and networking with other affiliate leaders.


3:30-4:30 p.m.

2020 Political Landscape

Coronado Ballroom K

NEW Join Assistant to the General President Dave Lang, Legislative Director Shannon Meissner and Political Director Andy LaVigne for a rundown on all things political and legislative going into the crucial 2020 elections. This session will cover IAFF legislative priorities and the action expected on those issues over the next year, presidential campaign state-of-play and a review of crucial races in the Senate, House and at the state level.

Accreditation and Professional Credentialing: What’s in It for Us?

Coronado Ballroom D/E

NEW More and more fire departments are seeking accreditation and credentialing from the Center for Public Safety Excellence (CPSE) to instill a culture of quality improvement within the organization and individual. Many fire departments go through the self-assessment process without the direct involvement or knowledge of IAFF affiliates. It is imperative that IAFF local leaders understand the importance of accreditation in order to help shape the future of their communities and the fire service. Additionally, departments are committed to providing training and education, which is a critical step in making our communities safer and giving emergency personnel the stepping stones they need to be successful throughout their professional lives. Credentials are the best way to ensure fire service leaders today and tomorrow stay current and viable to lead their organizations. This information session will discuss why involvement matters.

Advertising Basics

Fiesta Ballroom 7/8

“I want to buy TV and radio ads for my local’s issue!” “How much for a newspaper ad?” “How do I buy banner ads online?” More and more, locals are asking if advertising is a tool that can help position them in their community. Understand the basics of different advertising venues like newspapers, radio, television, billboards and the growing world of online advertising.

Advertising on Facebook

Durango 2

UPDATED Build your locally targeted audience on Facebook before you need it. Sure, you have a lot of likes on your page, but how many of them are hometown residents that can respond to your call to action? Learn how to generate a large local audience without spending a lot of money using Facebook ads. This workshop will show you how to target your community to build issue-based campaigns using the Facebook Ad Manager. Reach the people you need to answer your call to action.

Analysis of 2019 Canadian Federal Election

Yucatan 1

NEW This info session will specifically discuss the IAFF’s involvement in the 2019 Canadian federal election as a registered third-party advertiser.

Canadian Human Relations Issues

Fiesta Ballroom 3/4

Explore Canadian legal and social issues facing our membership and locals in an informal Q&A session, led by Canadian members of the IAFF’s Elected Human Relations Committee.

Directors & Officers Liability Insurance/Labor Organization Bond

Coronado Ballroom R/S

What happens when your officers make poor decisions? Is there coverage for wrongful management? What happens when cash goes missing or an employee steals from your checking account – is your affiliate adequately covered? See how Directors & Officers Liability Insurance and the Labor Organization Fidelity Bond can help protect your local from these claims.

Emergency Triage, Treat, and Transport, the ET3 Opportunity

Yucatan 3

UPDAETD In 2019, the Centers for Medicare and Medicaid Innovation announced the ET3 pilot project, which explores the potential savings associated with compensating EMS for treatment-no-transport and transport to alternative care facilities. This info session will discuss how this concept started and what this could mean for the future.

Human Relations Technical Assistance

Laredo 1&2

One of the key roles of the IAFF’s Elected Human Relations Committee (EHRC) is to provide technical assistance to affiliates facing human relations issues. In this session, learn more about this process in an informal discussion with EHRC members.


Coronado Ballroom H

UPDATED Over 1,600 IAFF locals have signed up to use the local union management system, called IAFF SMART (System Management Active Response Technology). This information session will provide an overview of the functionality, which includes managing rosters, grievance tracking, dues collection and communication, just to name a few. We’ll also review the implementation process. Please join us for this session to reserve your spot.

IAFF-FC/Aetna Medicare Advantage Program

Coronado Ballroom M/N

NEW Learn how the IAFF-FC has worked with Aetna to customize and provide group pricing across four Medicare Advantage plans. These plans are designed to offer savings and superior service to IAFF retirees and their spouses who are Medicare eligible.

JANUS Updates

Fiesta Ballroom 1/2

UPDATED This info session will involve a discussion of post-Janus issues that have arisen in our local affiliates, and how they have been handled, offering practical advice.


Coronado Ballroom P/Q

An informal Q&A discussion of human relations issues facing our lesbian, gay, bisexual, transgender and questioning (LGBTQ) union members – and their affiliates, led by members of the IAFF’s Elected Human Relations Committee.

Lifestyle Countermeasures for Fire Fighters

Coronado Ballroom J

NEW Research is focusing on understanding fire fighters’ increased risk for disease and injury. The frequency of cancer, cardiovascular events and injuries is well documented. While there are many occupational factors that may impact a fire fighter’s health, personal lifestyle factors also have an effect. Being overweight, sleep deprivation and lifestyle all factor in one’s personal health. Being overweight is a growing concern in the fire service. Long-term damage from a lack of quality sleep can turn into chronic problems later in life. Additionally, sleep deprivation and sleep disorders could have a negative influence on performance. This workshop focuses on health effects of sleep deprivation, weight and lifestyle and why fire fighters should be concerned.

NFPA 1710 Updates

Coronado Ballroom L

UPDATED The NFPA 1710 Standard is an operational standard defining performance objectives for the career fire service. The current version of the standard is based on the recent ground-breaking studies conducted by the National Institute of Standards and Technology (NIST) that scientifically measured risk and fire response. In addition to low-hazard structural response, the revised standard includes objectives on medium and high-hazard structure fire response that address travel time, assembly numbers for the initial full alarm assignment and crew size for fire departments in communities with dense high-hazard structures and other geographic challenges. This session will present the 2020 Edition of the standard and highlight opportunities for adding the performance objectives in 1710 to local, state and provincial statutes.

Need Money for Training and Equipment? Grants Aren’t That Hard

Fiesta Ballroom 6

UPDATED This session will provide attendees with information on increasing their chances of receiving funding from federal grants. To assist departments applying for Federal Emergency Management Agency (FEMA) grant funding, the IAFF has developed and will present templates for various IAFF programs, including the Wellness-Fitness Initiative (WFI), the Peer Fitness Trainer (PFT) certification, Peer Support and Fire Ground Survival (FGS) programs. Instructors will also present strategies for seeking and obtaining grant funding at the state level.

Not Just a Report: Using Your Standards of Cover

Coronado Ballroom B/C

UPDATED GIS analysis, workload studies, EMS integration/enhancements and Standards of Cover are all valuable tools the IAFF provides its members. But how do you use the report when you receive the final copy? This info session will discuss how to wield the power of these data reports to your advantage.

Pension Analysis Practical Session

Monterrey 1
Attending the workshop “Huh? What Did They Say? How to Understand the Security of Your Pension Plan” is a prerequisite for attending this information session.

UPDATED Participants will work together with the instructors performing practical hands-on exercises to evaluate the status of a pension plan using real-world actuarial reports. This Q&A works off of the documents and vocabulary learned in the previous two-hour class. Let hands-on collaboration be your guide to demystifying these important documents.

Pregnancy/Women's Issues

Sierra 1&2

NEW As our workforce diversifies, more women join our ranks – and our union. This information session will discuss some key issues and challenges of building an inclusive workforce and welcoming women to your affiliate.

Social Media Basics

Durango 1

Have you avoided getting online? Need the basics but are too embarrassed to ask? This session will provide the ABCs of how to get started in the social media world.

Tracking Your Cancer and Behavioral Health Exposures With the NFORS App

Fiesta Ballroom 9/10

NEW The new National Fire Operations Reporting System (NFORS) Exposure Tracker is now available as an app from the Google Play store and the Apple App store. With the mobile app, any fire fighter, paramedic or officer can access and use the Exposure Tracker, which serves as a personal career diary – providing a detailed history of work and exposures in a private, encrypted and secure online environment. This session will use live demonstration and attendee participation to show the power of data and analytics. Participants will also learn how the NFORS analytics system can benefit them and their department. The many benefits of the mobile Exposure Tracker include:

  • Documentation of both physical and behavioral health exposures throughout your career
  • Documentation of exposures on-the-go from anywhere
  • Your data stays with you even into retirement and serves as evidence if you ever have a presumptive claim challenged
  • Track all of your incidents throughout your career with live NFORS Analytics integrations in your department
  • Be part of National Firefighter Registry studies by opting-in to share your exposure data with researchers

The 24-Hour Shift: Legal Q&A

Coronado Ballroom F/G

The 24-hour shift has been challenged extensively in Canada, both in arbitration and in the courts. This information session will allow participants to understand how the claims of employers and the evidence of “experts” has been successfully refuted in arbitration and why those decisions have been upheld in judicial review in Canada. Similar arguments have been made in the U.S. Participants will be able to dig deeper into the flaws of employer evidence and why health and safety arguments have been dismissed by arbitrators. Attention will be given to the recent increase in shiftwork research and the potential adverse health effects associated with shiftwork in general.

Using IAFF Toolkits

Coronado Ballroom M/N

Build a strong education campaign or community outreach plan for your local with online toolkits from the IAFF. Our toolkits are a great resource for educating elected officials, decision-makers, the media, the public and even your own members on issues affecting your union. IAFF toolkits also give you the messaging tools to promote public safety and raise your members’ profile in the community. Learn more about the comprehensive resources and materials available to you.

Where’s the Tax Money Going? Meet Subsidy Tracker and GASB Statement 77

Monterrey 2/3

UPDATED States and cities spend an estimated $70 billion per year on corporate tax breaks and other subsidies called “incentives.” But as some IAFF locals are learning, secretly negotiated “megadeals” can cost hundreds of thousands of dollars per job! These costly giveaways can actually undermine the tax base for public safety. Good Jobs First will explain how to expose specific deals with its Subsidy Tracker database and also how to document the total harm to public budgets thanks to a new government accounting rule called GASB Statement 77. The first step to curbing corporate welfare is sunshine!


Session 1, January 20, 1:00-3:00 p.m.


Session 2, January 21, 8:00-10:00 a.m.

Session 3, January 21, 10:30 a.m.-12:30 p.m.

Session 4, January 21, 2:00-4:00 p.m.


Session 5, January 22, 8:00-10:00 a.m.

Session 6, January 22, 10:30 a.m-12:30 p.m




All workshops within this track can be self-selected and taken as an independent workshop.



Sessions 1-6, January 20-22
NEW This workshop track has been reviewed and approved for potential college credit by Purdue University Global, our partner in education. Selecting this track of workshops will automatically enroll you in the six workshops listed below.







Sessions 1-6, January 20-22
This workshop track has been reviewed and approved for potential college credit by Purdue University Global, our partner in education. Selecting this track of workshops will automatically enroll you in the six workshops listed below.


Sessions 1-6, January 20-22
UPDATED This workshop track has been reviewed and approved for potential college credit by Purdue University Global, our partner in education. Selecting this track of workshops will automatically enroll you in the six workshops listed below.





Sessions 1-6, January 20-22
This workshop track has been reviewed and approved for potential college credit by Purdue University Global, our partner in education. Selecting this track of workshops will automatically enroll you in the six workshops listed below.

Exhibitor Information

Booth Information

Hotel Audio/Visual Request Form

Shipping Information

RICOH, our onsite business center, requests that vendors have packages delivered no more than three business days in advance of their arrival. Please make sure each vendor includes contact information for the onsite contact on the shipping label.

Shipping Address:
Vendor First and Last Name, Vendor Company Name, Vendor Onsite Phone Number
Disney’s Coronado Springs Resort
1000 West Buena Vista Drive
Lake Buena Vista, FL 32830

For more shipping information, vendors can contact our business center directly:
Monday–Friday, 7:00 a.m.–5:00 p.m.
Saturday–Sunday, 8:00 a.m.–5:00 p.m.

Telephone: (407) 939-3883
Email: [email protected]

Location and Hours

Coronado Ballroom Hallway

Set-Up Hours:

Saturday, January 181:00–4:00 p.m.
Sunday, January 198:00–11:00 a.m.

Exhibit Hours:

Sunday, January 191:00–4:00 p.m
Monday, January 208:00–9:15 a.m.
Closed for General Session: 9:15–11:30 a.m.
11:30 a.m.–3:30 p.m.
Tuesday, January 218:00 a.m.–2:00 p.m., Followed by break-down

Exhibiting Sponsors


IAFF Financial Corporation

The IAFF Financial Corporation (IAFF-FC) works with the best financial services organizations to build and develop programs to help save you and your members money and protect your financial future. From saving on car insurance to planning your retirement and everything in between, the IAFF-FC is there every step of the way. The resources generated from these programs go back to the IAFF to support additional programs and services. Our programs include: Liberty Mutual Auto & Home Insurance, IAFF-FC Insurance Division through S.F. & C. Insurance Associates, Nationwide Retirement Solutions, Security Benefit Supplemental Lifetime Income Program and CrossCountry Mortgage Home Purchasing/Refinance Program. In addition, we are rolling out a new Post-65 Medicare Advantage program for our retired members provided by Aetna, which will be available to all IAFF retirees, their spouses, widows/widowers in the U.S.

MSA Safety

At MSA, our business is safety. We’ve been the world’s leading manufacturer of high-quality fire/rescue and safety products since 1914, providing sophisticated, life saving devices and protective gear – the result of countless R&D hours, relentless testing and an unwavering commitment to quality that saves lives and protects those men and women who protect us each and every day. Our core product focus emphasizes SCBA, including the revolutionary MSA G1 SCBA, Cairns® fire helmets, Globe® turnout gear and boots, Altair® portable gas detection instruments and Evolution® TICs. When You Go In, We Go In With You. Visit www.MSAfire.com for more information

Purdue University Global

Building on Purdue’s mission to provide greater access to affordable, high-quality education, Purdue University Global is a public, nonprofit institution that offers a world-class education online. Our mission is simple: deliver a fully personalized online learning experience that’s tailored to the unique needs of working adults – one that gives you the support you need to achieve your goals and creates new opportunities for your future. Purdue Global works with the IAFF to provide you and your immediate family members with the opportunity to pursue your educational and career goals. Our fire science programs are designed to help you develop an understanding of the interagency coordination necessary for fire prevention, safe and successful fire-incident command, arson investigation, and life-safety education. In addition, you may be eligible to receive credits toward your degree if you have earned certification accredited by IFSAC, Pro Board, National Fire Academy (NFA), and more.

Safety Components

Safety Components is a global market leader in technology-driven fabric solutions for first responders, military, outdoor and other high-performance textiles. An Elevate Textiles company, Safety Components has been manufacturing textile fabrics for over 100 years at its plant in Greenville, South Carolina.

TenCate Protective Fabrics

As a leading global producer of protective fabrics, TenCate is enabling millions of people worldwide to be great at what they do. Generations of professionals in industry, fire service, healthcare, military and police have been relying on our fabrics for safety, comfort and confidence. From the harshest working conditions to the welcoming sight of home. Because we recognize that the people we’re protecting are unique individuals whose lives extend beyond work. Supporting their evolving needs, our innovations lead the way in user-centered design, technology and sustainability. At TenCate we are proud to carry on our 300-year-old manufacturing tradition into the future as we continue to design, develop and produce fabrics that bring out the best in professionals. In work as well as in life.

W.L. Gore & Associates

To improve your safety and deliver 360° protection, Gore continues to push the technical capabilities of PPE. Our portfolio of products for the fire industry provides durable and reliable performance that prevents skin contamination, minimizes potential injury and delivers the highest breathability across multiple environments. We can’t change the conditions that you work in, but we continue to engineer gear to address your challenges. For more information on product performance, visit us at crosstech.com.




Aetna, a subsidiary company of CVS Health Corporation, has been providing health insurance benefits for over 165 years. Aetna partnered with the IAFF Financial Corporation (IAFF-FC) to offer retired IAFF fire fighters and their spouses the option to enroll in an Aetna Medicare Advantage plan with prescription drug coverage. Aetna has four different plans to choose from. To find out more, go to iaff-fc.aetnamedicare.com or call Aetna at 1-866-246-8039 (TTY: 711), Monday through Friday, 8:00 a.m. to 6: 00 p.m. in all time zones.

Columbia Southern University

Achieve your goals on your own terms. At Columbia Southern University (CSU), we truly believe in offering students flexible, affordable online degree programs with exceptional service. Those programs include an associate’s degree in fire science; a bachelor’s degree in fire administration, EMS administration or occupational safety and health; a master’s degree in emergency services management or public administration; and more. By giving our students the tools they need to succeed, we provide them with an opportunity to take charge of their education in a way that no other university offers. Learn how CSU can help you achieve your dreams through education. Contact Kim Plash at [email protected] or (251) 979-6167 for more information.

Convention 2020

Visit the IAFF Convention 2020 planning team. Members of several Central Florida locals will be on site networking for potential sponsors for the upcoming IAFF Convention in Orlando, Florida, August 10-14, 2020.

Firefighter Cancer Support Network

Since 2005, the nonprofit Firefighter Cancer Support Network (FCSN) has provided assistance and one-on-one mentoring to thousands of cancer-stricken firefighters and their families. FCSN also delivers extensive firefighter cancer awareness and prevention training nationwide.

FirstNet Built With AT&T

FirstNet is a nationwide network that provides interoperable communications for the public safety community, enabling information sharing across disciplines and jurisdictions, and improved situational awareness.

IAFF Center of Excellence for Behavioral Health Treatment and Recovery

The IAFF Center of Excellence is a full-service mental health and substance use disorder facility designed specifically for IAFF members. With evidence-based therapies, healing amenities and reflective activities, fire fighters and paramedics can heal alongside fellow IAFF members.

IAFF Online Store

Visit the IAFF Online Store for products ready to ship for custom-made wholesale for IAFF locals. We also create zero-inventory stores, a perfect way for smaller locals to have an e-commerce presence with little or no inventory position.


A platform to help leadership “communicate, connect and collect” with their members. SMART is a complete set of tools for communication, member engagement, roster updates, dues, PAC and charity collections, discipline and grievance tracking, contract and employer administration, direct social media integration and website administration.

IFSTA/Fire Protection Publications

Experience teaching and learning excellence with IFSTA (International Fire Service Training Association). NEW – Essentials of Fire Fighting, 7th Edition, with a full suite of support products for instructors and firefighters. Download The Essentials 7th Edition app in the App Store to stream 173 skills videos, practice tool identification and sample exam prep. The Instructor Resource Kit is priced at a SAVINGS for instructors. Fire and Emergency Services Instructor, 9th Edition – JUST RELEASED. See sample chapter at IFSTA.org. Firefighter training is our ONLY business. IFSTA training content is validated by firefighters for firefighters. IFSTA is a worldwide leader, publishing fire and emergency responder training materials for North America and the world. All IFSTA manuals are available as eBooks to meet the needs of emergency responders who are fully connected and immersed in mobile devices to communicate, socialize and learn. Find IFSTA apps in the App Store and Google Play. IFSTA – Making GOOD firefighters GREAT!

International Public Safety Data Institute (IPSDI)

A new international, non-profit organization has been formed to help local fire departments gather, organize and translate their data into actionable insights to improve how they evaluate risks, deploy resources and respond to fires and other emergencies. The International Public Safety Data Institute (IPSDI) is a collaborative of national fire service organizations, including the IAFF, and is the parent organization of FireCARES and the National Fire Operations Reporting System (NFORS). The IPSDI serves as the leading research, development and training organization focused on using data science to provide analytical tools and information to the fire service. Specifically, the IPSDI procures, assembles, analyzes and reports information from fire and rescue data then presents that information back to local departments through live dashboards. The information is used to improve how these agencies evaluate risks, deploy resources and respond to emergencies.

Muscular Dystrophy Association (MDA)

The partnership between the IAFF and MDA began in 1954 when the organization committed by proclamation to support MDA until a cure is found, and the organization’s unwavering commitment to MDA has remained strong to this day. As MDA’s largest national partner, they have raised more than $650 million for the MDA to date. Today the IAFF/MDA partnership is finding new ways to save lives by working to expand newborn screenings in the U.S. with Pompe disease or Spinal Muscular Atrophy (SMA), so that they can be immediately eligible for lifesaving and life changing therapies.

National Diagnostic Services

National Diagnostic Services (NDS) Wellness is a leading provider of mobile clinics for large corporations, manufacturers, self-insured companies, fire departments and more. NDS provides fire fighters with early detection and preventative health physical exams directly at their station. The Annual Firefighter Wellness Visit focuses on educating the team member about his/her own health, establishing and then maintaining a personalized prevention plan that takes a comprehensive approach to improving health and preventing disease.

Oregon State Fire Fighters Council – Decal Program

The Oregon State Fire Fighters Council Decal Program has been providing IAFF decals and logo items for over 30 years. All of our products are U.S. and union made and our profits go towards our state council’s efforts on behalf of fire fighter issues throughout the state.

PBI Performance Products

PBI-blended fabrics have been trusted in the fire service for over 30 years. Recognized as the leading high-performance protective fabrics, PBI products are the preferred choice of active departments across the Americas looking for increased thermal performance, durability and comfort.

Reedy Creek, FL Local 2117

Stop by the host local’s booth for local information and merchandise.

Security Benefit

Security Benefit is an official partner of the IAFF Financial Corporation, offering the Responders First program. The Responders First program is an optional retirement program to help members, retirees and their families create supplemental lifetime income by rolling a portion of the 457 deferred compensation, IRA or DROP monies at retirement. Three key advantages to the program include: protection – your money avoids market volatility, predictability – your money earns 8% when taken as a payout and peace of mind – you are creating another source of guaranteed income for you or you and your spouse. For more program derails, contact John Piper at (561) 676-0977 or [email protected].

University of Miami – Firefighter Cancer Initiative

Faculty and staff from Sylvester Comprehensive Cancer Center at the University of Miami Miller School of Medicine will be present to discuss current research studies and will be providing free skin cancer screenings and thyroid function tests with ultrasound. Screenings are by appointment on Sunday, January 19; Monday, January 20; and Tuesday, January 21 from 8:30 a.m.–5:00 p.m. Stop by the exhibit booth to schedule your appointment.

Hotel Information

Coronado Springs Resort

1000 West Buena Vista Drive
Lake Buena Vista, Florida 32830-8403
(407) 939-1000

Reserve your hotel room online

The hotel group room rates* during the conferences:

Single/Double: $199
*Not including tax. The hotel cutoff date for the room rate is December 30, 2019.

The hotel is conveniently located across the street from Downtown Disney and 20 minutes from downtown Orlando and Orlando International Airport.

For assistance booking hotel rooms, contact the Coronado Springs Resort directly at (407) 939-4686.

Disney’s Magical Express

When staying at the Walt Disney World Resort, guests are eligible for Disney’s Magical Express service, which provides transportation to and from the Orlando International Airport. Prior to arrival, you will receive information in the mail from Disney’s Magical Express with documents regarding your transportation information and luggage tags. You must book your hotel before booking transportation.

Book Disney’s Magical Express

Disney’s Magical Express Information – PDF

Disney’s Coronado Springs Resort Map


Travel Information

Air Canada – KAJCV3D1
To book a flight using the promotion code, go to aircanada.com and enter the promotion code in the search panel.

Delta – NMTW3

To book flights, go to delta.com and enter the promo code for the special discounts for IAFF members or call Delta Meeting Network at 1.800.328.1111 and refer to the meeting event code.

United – ZHWY175295

Book online via united.com/meetingtravel or call United Reservations Meetings Desk at 800.426.1122 and enter the offer code box to receive your discount.

Hertz – CV#022Q9339

IAFF Union Strong 5K Fun Run

Join your IAFF brothers, sisters and their families for the Union Strong 5K Fun Run at 6:30 a.m. on Monday, January 20.

The 5K race is a fun and healthy way to kick off the conference and see the entire Disney Coronado Springs Resort property.

5K Fun Run Course Map

The 5K Fun Run registration is $30 per entrant. Proceeds directly benefit the IAFF Foundation. Medals will be awarded to the top three male and top three female finishers.

Race packet pick-up is Saturday, January 18 (3:00–5:00 p.m.) and Sunday, January 19 (7:00–8:30 a.m.) at the North Registration Desk.

All participants are required to sign the Disney Sports Waiver and Permission Form prior to the event.

Elected Human Relations Committee

The Elected Human Relations Committee (EHRC) consists of 16 members nominated and elected every four years at the corresponding IAFF Affiliate Leadership Training Summit/Human Relations Conference (ALTS/HRC), and two members nominated and elected at the IAFF Canadian Conference held during the election year. Each affiliate in attendance is allowed one vote.

All Elected Human Relations Committee members elected will begin their four-year term upon the conclusion of the conference.

Each local attending the Conference is entitled to one authorized voting delegate. The authorized voting delegate shall be either the local president or another attendee designated by the local president. A local president may designate an authorized voting delegate via the authorized delegate form.

Nominations will begin at the conclusion of the General Session. Following the close of nominations, candidates will have two hours to accept their nominations in writing. Absent written acceptance, the nomination will be considered to have been declined. Nominee acceptance forms will be accepted at the designated Education office on Monday, January 20, 2020.

Each registered local and state/provincial association in attendance will be issued one ballot at the time of voting: one local, one vote.

  1. The president or the authorized delegate of each registered local is eligible to vote.
  2. The president or the authorized delegate of each registered state/provincial association is eligible to vote.
  3. Only authorized voting delegates are eligible to vote.

The election will be held on the second day of ALTS/HRC on Tuesday, January 21, 2020. Voting will take place between 7:30 a.m.- 4:00 p.m. in El Paso 1-2.

Election Rules

  • No campaign material will be posted in or affixed to the hotel property. This includes elevators, common area tables, rooms or corridors
  • There will be no distribution of campaign material in any of the workshops.
  • The IAFF office will not print, copy or assist with any campaign material.
  • Candidates may place campaign material on tables at breakfast and lunch only.