The messages you communicate are one of the most important aspects of Fire Ops 101. As you choose and plan each scenario, craft talking points that your wranglers, instructors and media liaisons will pass on to the participants. Your talking points must be consistent among those speaking with the participants. Think of talking points as a script that must be memorized.

Emphasize participation over demonstration as you plan your events, so your participants will have the maximum experience.

To make an impact during each scenario, follow these steps:

• Tell them about the exercise.
• Let them experience it.
• Then tell them what they experienced and why.

Download: Sample Talking Points